Shipping & Returns
Thank you for visiting and shopping at tiasaray.com
The following are terms and conditions that constitute our shipping and returns policy.
Domestic Shipping Policy (INDIA)
Shipment Processing Time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a week. Please allow additional days in transit for delivery.
Shipping & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Method: Standard Shipping - Post Office
Estimated Delivery Time: 7-10 business days
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. Additionally, you will be receiving email notifications whenever there is a status update with your package.
International Shipping Policy
We do offer worldwide shipping. However, if you do not see your country listed at checkout, please contact us to see if we can add it to our website.
Shipping & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Method: Standard Shipping - Post Office
Estimated Delivery Time: 9-15 days
*Delivery delays can occasionally occur. Those delays can be up to a month, so, if 31 business days have passed, you may contact us to help locate your package.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. Additionally, you will be receiving email notifications whenever there is a status update with your package.
Customs, Duties, and Taxes
tiasaray.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Returns, Cancellations & Exchanges
We do not accept returns, refunds, or exchanges but please contact us if you have any issues with your order.
We gladly accept cancellations of your order within 24 hours of your purchase. Simply contact us at tiasacreates@gmail.com to request a cancellation. For any other queries do not hesitate to contact us for further clarification.